Water Damage of Unknown Cause in Avondale Condo

9/23/2020 (Permalink)

Our SERVPRO dehumidifiers work by removing and drying out the moisture in your home from water damage.

SERVPRO of Avondale/Goodyear/Southwest Phoenix is doing what we do best which is continuing to provide fire and water cleanup and restoration services as well as mold remediation and COVID-19 disinfection to customers dealing with stressful situations.

Recently, we had a customer dealing with a water damage situation in which their upstairs neighbor had an extensive water loss situation that caused damage to our customer’s unit. The homeowner living upstairs was unfortunately not taking care of the water loss occurring in their own home which caused our SERVPRO technicians to do further inspecting and demo to be able to ensure our customer’s safety. The ceiling, walls, and floors in our customer’s home were affected. We initially tried to dry the affected structures in place but due to the unknown causes of the water loss to the upstairs unit, our technicians had to open the ceiling to make sure that there was no microbial growth in the space between the units.

Here at SERVPRO, we care about our customers with our main goal of getting their property back to its previous condition “Like it never even happened.” Every so often, we’ll encounter situations such as this one where another homeowner will make the situation a bit difficult but nonetheless, we strive to take care of our customers as much as we can.

For more information on water damage, check out our website or give us a call at 623-537-9999. We are always here to help.